About Us

About BigWave

Elevate your game with BigWave Field Service Software

Every day, we concentrate on making BigWave Software fulfill the needs of all service-based companies having a national focus. 

Our vision

At BigWave Software, for over 15 years, we are committed to providing a software-as-a-service (SaaS) solution that elevates nationally focused, service-based enterprises.

Our Mission

A primary goal for all businesses is to produce more output with consistent levels of staffing all the while maintaining great customer service.

Our Services

Streamline internal processes and centralize work with BigWave

BigWave is perfect for any organization that manages physical assets in the field by sending a technician on-site for installation and maintenance services (POS, security, networks, electrical, digital displays, kiosks). BigWave customers leverage information collected in their portal to improve cash flow with fast, automated, and accurate invoices.

Streamlined Processes​

Leverage a single platform for your entire organization. Streamline national service centers/help desks, manage assets, eliminate meetings, and deliver reliably with less.

Full Collaborative access

Work closely with Customers, Technicians and Partners by sharing access to deliverables, documentation, schedules and more from a single platform.

Improved Cash Flow

Automated labor/material costs and automated pricing enables same day, accurate invoicing for completed work improving your cash flow.

Asset Tracking & Custom fields

Assign and track all assets through an integrated platform. BigWave allows full customization to easily create and leverage fields for your business.

Our Team

Meet the founder of BigWave

John Livermore

Founder and CEO

John possesses a diverse background spanning from expertise in IT business consulting to leading startup ventures. Over the past twenty-five years, John has gained vast experience in writing software systems and bringing those software products to market.

In 2005, BigWave Software became the culmination of those experiences. As an engineer and builder at heart, John is completely focused on creating the best, user-friendly, value-priced business and asset management software available.

Our Process

How We Work

No matter the task, BigWave is trusted to handle the deployment and servicing of fixed location assets for large and small companies alike.

Book a call

Book a call to start of your 30 day trial. We will show you all the ins and outs of BigWave and how it would help you streamline internal processes.

Activate your account

We will set up a custom log in and walk you through all options BigWave has to offer for you company. We will provide you with a training allowing you to get the best out of BigWave

Start saving time

After BigWave is fully integrated within your company you can start streamlining national service centers/help desks, manage assets, eliminate meetings, and deliver reliably with less.

Our Blog

Lates Blog & Articles

Read our most recent blogs, product highlights and the newest features.