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About BigWave
Elevate your game with BigWave Field Service Software
Every day, we concentrate on making BigWave Software fulfill the needs of all service-based companies having a national focus.
Our vision
At BigWave Software, for over 15 years, we are committed to providing a software-as-a-service (SaaS) solution that elevates nationally focused, service-based enterprises.
Our Mission
A primary goal for all businesses is to produce more output with consistent levels of staffing all the while maintaining great customer service.
Our Services
Streamline internal processes and centralize work with BigWave
BigWave is perfect for any organization that manages physical assets in the field by sending a technician on-site for installation and maintenance services (POS, security, networks, electrical, digital displays, kiosks). BigWave customers leverage information collected in their portal to improve cash flow with fast, automated, and accurate invoices.
Streamlined Processes
Leverage a single platform for your entire organization. Streamline national service centers/help desks, manage assets, eliminate meetings, and deliver reliably with less.
Full Collaborative access
Work closely with Customers, Technicians and Partners by sharing access to deliverables, documentation, schedules and more from a single platform.
Improved Cash Flow
Automated labor/material costs and automated pricing enables same day, accurate invoicing for completed work improving your cash flow.
Asset Tracking & Custom fields
Assign and track all assets through an integrated platform. BigWave allows full customization to easily create and leverage fields for your business.
Our Team
Meet the founder of BigWave
John Livermore
Founder and CEO
John possesses a diverse background spanning from expertise in IT business consulting to leading startup ventures. Over the past twenty-five years, John has gained vast experience in writing software systems and bringing those software products to market.
In 2005, BigWave Software became the culmination of those experiences. As an engineer and builder at heart, John is completely focused on creating the best, user-friendly, value-priced business and asset management software available.
Our Process
How We Work
Book a call
Book a call to start of your 30 day trial. We will show you all the ins and outs of BigWave and how it would help you streamline internal processes.
Activate your account
We will set up a custom log in and walk you through all options BigWave has to offer for you company. We will provide you with a training allowing you to get the best out of BigWave
Start saving time
After BigWave is fully integrated within your company you can start streamlining national service centers/help desks, manage assets, eliminate meetings, and deliver reliably with less.
Our Blog
Lates Blog & Articles
Read our most recent blogs, product highlights and the newest features.
Streamline Your Invoicing with BigWave
Invoicing is a crucial aspect of any business, and delays in sending out invoices can lead to cash flow issues. With BigWave,
Auto-Scheduling and Maintenance
BigWave has the ability to auto-schedule maintenance for each asset under management. Auto-scheduling is set up from a project and the schedule
The new Dark Mode theme
Today, we released support for dark mode to BigWave. Many are familiar, but dark mode is a theme style that reduces glare